The Human Factor in ITSM: Nurturing a Culture of Continuous Improvement
Thu, Sep 14
|Online: meet.google.com/cav-uttu-ttv
Join us for an exclusive event where we delve into the often-overlooked 'Human Factor' in IT Service Management. Discover how nurturing a culture of continuous improvement can drive unparalleled efficiency and customer satisfaction. Don't miss this game changing event!
Time & Location
Sep 14, 2023, 9:00 AM – 10:00 AM CDT
Online: meet.google.com/cav-uttu-ttv
Guests
About the event
Are you ready to elevate your IT Service Management (ITSM) to the next level? Join us for a transformative discussion that goes beyond technology to explore the 'Human Factor' in ITSM. Learn how a culture of continuous improvement can not only optimize your processes but also enhance customer satisfaction and team morale.
Key Takeaways:
Understand the role of empathy, communication, and teamwork in ITSM.
Discover actionable strategies for fostering a culture of continuous improvement.
Gain insights into balancing automation with human-centric approaches.
Agenda: